What’s New in System Center 2012 Service Manager

System Center 2012 Service Manager adds a number of new features and functions to the product over its predecessor, SCSM 2010 that released just a couple of years earlier. For the IT professional who has worked with SCSM 2010, the overall look and feel of SCSM has not changed, so for the most part an administrator can consider the update to SCSM 2012 as being more like a feature pack upgrade of new functionality. The focus of the additions to SCSM was to integrate SCSM into more System Center, Microsoft application, and non-Microsoft services and applications so that the integration and management from SCSM is better achieved. Some of the top new functions in SCSM 2012 that are covered in this ...

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