Installation Troubleshooting

The first place to look if you have trouble with the installation is the log files. The installation program maintains a log of the installation progress called sqlstp.log in the Winnt system directory. Reviewing the output of this log along with the system and application logs in Event Viewer will usually point you to the source of the problem. Common problems that come up after installation usually involve network connectivity or failure of the services to start.

Before banging your head against the wall troubleshooting SQL Server connectivity, make sure that network connectivity can be established using network tools appropriate to your protocol, such as ping for TCP/IP. If you can connect locally (which uses the ...

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