Preface

Business Intelligence (BI) is one of the hottest topics nowadays in the Information Technology field. Many companies and organizations intend to utilize a BI system to solve problems and help decision makers make decisions. This high demand for BI systems has raised the number of job openings in this field.

The following is Gartner's definition of Business Intelligence (http://www.gartner.com/it-glossary/business-intelligence-bi/):

Business Intelligence (BI) is an umbrella term that includes the applications, infrastructure and tools, and best practices that enable access and analysis of information to improve and optimize decisions and performance.

There are various reasons to have a BI system in place, but helping decision makers to make ...

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