Foreword
The developers who create products such as Microsoft SQL Server typically become experts in one area of the technology, such as access methods or query execution. They live and experience the product inside out and often know their component so deeply they acquire a "curse of knowledge": they possess so much detail about their particular domain, they find it difficult to describe their work in a way that helps customers get the most out of the product.
Technical writers who create product-focused books, on the other hand, experience a product outside in. Most of these authors acquire a broad, but somewhat shallow, surface knowledge of the products they write about and produce valuable books, usually filled with many screenshots, which ...
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