Providing Support to Clients

The organization needs to decide what level of support is appropriate based on the different types of client access supported, and ensure that non-employees who are given access to the SharePoint 2003 infrastructure also can receive adequate support.

A combination of online support and live support should be devised to meet the range of needs of different users. SharePoint 2003 sites include links to the following resources accessible by clicking on the Help button on the portal site or on a top-level site:

  • SharePoint Portal Server Help Table of Contents

  • Quick Installation Guide

  • SharePoint Portal Server Administrator's Guide Table of Contents

  • Windows SharePoint Services Help Table of Contents

  • Other Resources, which provides ...

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