Best Practices
Take time to prioritize the goals of the SharePoint 2003 project as far as the end users are concerned. This provides a focus for the testing phases.
Match the complexity of the SharePoint 2003 user environment with the skill sets and abilities of the users. Use the prototype and pilot testing phases to make sure that the design being provided is usable by the user community to ensure that it enhances their productivity as quickly as possible.
Make sure that key users are involved in the testing process. These should include departmental managers, IT support staff, network administrators, key power users, and key mobile/roaming users.
Use a phased testing process to ensure that the final solution meets the needs of the users. A proof ...
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