Summary
As this chapter discusses, it is critical to allocate sufficient time to plan the design of the SharePoint 2003 implementation to meet the varied needs of the users. This requires an understanding of the range of users and their needs and expectations, and allocating sufficient time for a phased testing process. Some of the infrastructure design decisions made at a high level may need to be reexamined when the needs of the users are considered more carefully. For example, a single portal may be acceptable from a design standpoint, but the sales department may require a dedicated portal for its key clients.
Key items to discuss with key knowledge workers, managers, power users, remote users, and support staff involve the use of standard ...
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