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Microsoft SharePoint 2010 End User Guide: Business Performance Enhancement by Michael McCabe, Peter Ward

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User requirement challenges

There are a number of challenges that come with obtaining and implementing user requirements which have an equal impact upon the end users, the IT department and the SharePoint technology itself. These are outlined in the following sections.

The user

A department has requested that SharePoint assists with a business process and a requirements meeting is set up.

The department and users need to be aware that there is a process/methodology in achieving the end result. This is not a one shot deal, and they are involved in the success of the project.

Prior to the meeting, the department should have the following answers prepared.

Current environment

  • What is the department trying to achieve?
  • What are the pain points of the current ...

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