Foreword
Nobody chooses to work in the absence of good, supporting information. Given the choice, and to improve the decisions they make every day, most business users want relevant information about their business to be easily available. Business intelligence (BI), business information, and the tools that deliver it can provide that information, but most business users do not have BI available to them, or if they do, they don’t use it.
Today, roughly 20% of information workers utilize BI. This represents only about 8% of all business users. It seems clear that having the appropriate data to support decisions could lead to superior outcomes for nearly all information workers. However, for this to happen, that data needs to be provided in an ...
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