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Microsoft Project 2007: The Missing Manual by Bonnie Biafore

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Laying Out Project Processes

As you manage a project, some activities keep running for as long as the project does. For example, you must remain vigilant to changes that people ask for, and run them through a change management process to prevent scope creep. A change management process includes steps for requesting changes, steps for deciding whether to include changes in the project, and steps for tracking the changes. Simi-larly, risk management, communication, and quality management run until the project is complete. Defining these processes must occur while you're still planning the project, or your team will mill about like sheep without a border collie. This section introduces the four processes you define and document in the project plan.

Tip

How you approach change management, risk management, and other processes depends on your project. Small projects can survive with relatively informal procedures, whereas large global projects require more rigor. Moreover, corporate culture has an effect on how team members view the processes you define.

Communicating

As a project manager, you already know that most of your job is communicating with other people in some way. But everyone else working on a project communicates, too. A communication plan describes the rules for sharing information on a project, for example, whether people email status, post it on a Web site, or scratch it into banana leaves. Chapter 27 talks about ways to communicate, but you can document the options you choose ...

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