Usability and Acceptance

As with any design element, it is important to review your information architecture design periodically throughout the entire design life cycle, especially during prototyping, with a group of predetermined stakeholders. Even more importantly, you should review the proposed design with sample groupings of the user population that is representative of the business.

After the design is complete and well vetted, it’s time to test-drive the design. A great way to do this is to provide a preselected group of users with an initial pilot experience. Use this time to confirm that their movement through the experience is as they expected. Once this initial pilot is complete, consider providing the pilot to an expanded audience that ...

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