Appendix . About the Authors

Carl S. Chatfield

Carl is a content project manager and trainer in Engineering Excellence, an organization within Microsoft that develops and promotes best practices among software engineering teams at Microsoft. Previously, Carl has worked on Office applications as a technical writer and documentation manager since 1991. Carl is a graduate of the Masters program in Technical Communication at the University of Washington and is certified as a Project Management Professional (PMP) by the Project Management Institute. He lives in Redmond, Washington.

Timothy D. Johnson

Tim was a technical/developmental editor in the Microsoft Project User Assistance team for several years. Prior to joining the Project User Assistance team ...

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