Chapter 2. Managing E-Mail Messages

Managing E-Mail Messages

Chapter 2 at a Glance

In this chapter you will learn to:

  • ✓ Format messages.

  • ✓ Change message settings and delivery options.

  • ✓ Customize how you view messages.

  • ✓ Manage messages with color.

  • ✓ Add signatures to messages.

  • ✓ Flag messages for follow-up.

In today’s business world, e-mail is an essential method of communication. But when you use your e-mail regularly and receive a large volume of messages, it can be difficult to manage them all. Microsoft Office Outlook 2003 has many features to help you read, organize, find, and store e-mail messages quickly.

You can choose to view your messages in a way that makes it easier ...

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