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Microsoft® Office Outlook® 2003 Inside Out by Jim Boyce

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Introduction

Ten years ago the average computer user spent most of his or her time using productivity applications such as Microsoft Word or Microsoft Excel. In the ensuing decade, users have become more sophisticated, network implementations have become the rule rather than the exception, and collaboration has become a key facet of a successful business strategy. Perhaps the most significant change of all has been the explosive growth of the Internet. All these factors have led to a subtle but significant shift in the way people work. Today most users of Microsoft Office spend a majority of their time in Microsoft Outlook. That change alone signifies a shift toward information management as an increasingly important everyday task. Getting a handle ...

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