Creating Keywords for Issues

Part of classifying issues in the Issues tool is defining keywords for fields such as Status, Priority, and Assignment. The Issue Tracking tool does not provide default values for fields such as these. If you are a workspace manager or a participant, you can build a list of keywords for these fields when you enter an issue by clicking the plus (+) sign beside the field’s name and then entering the keyword you want to use in the Add Custom Entry dialog box.

Workspace managers can also define keywords for these fields as a separate activity. A workspace manager might want to define a set of keywords for the Status and Priority fields, for example, before workspace members begin to enter issues on their own. By defining ...

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