Microsoft® Office Communications Server 2007 R2 Resource Kit

Using Server Setup Logs

Installation is one of the first places in which help may be required if an error occurs. When seemingly silent failures occur during installation, activation, or preparation steps during deployment, installation information is the first place to look.

Direct from the Source: Diagnosing Setup failures

Nirav Kamdar

Principal Development Lead, Office Communications Server

Setup logs are located under %TEMP% and have either the .log (for Microsoft Installer [MSI] logs) or .html extension (for activation/prep failures). In MSI logs, look for the phrase value 3 (MSI errors are cryptic, and this is a quick method to locate them). The HTML logs are self explanatory and can be expanded to the point of the failure. LcsCmd’s CheckXXState ...