Examining the Technical Details Behind Enterprise Voice Scenarios

Common to all Enterprise Voice applications, these applications require the use of a special type of Active Directory contact object called an application contact. These application contact objects serve the purpose of providing routing information so that Office Communications Server knows how to route requests to a specific voice application. Because voice applications, similar to Enterprise Voice–enabled users, are associated with a Session Initiation Protocol (SIP) Uniform Resource Identifier (URI) and a phone number and behave as endpoints in Office Communications Server, they are routable by a phone number, as is a user. Instead of using a user object, which is an NT principal ...

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