Microsoft® Office Communications Server 2007 R2 Resource Kit

Setting Up the Remote Call Control Scenario

To set up the RCC scenario, you need to perform this series of steps. Steps 1 through 4 are described in more detail in the sections that follow.

1. Install the SIP/CSTA gateway and configure the CSTA interface on the PBX.

2. Configure a user for RCC by doing the following:

   1. Enable the user for RCC in Active Directory.

   2. Configure a Server Uniform Resource Identifier (URI) that identifies the CSTA gateway.

   3. Configure a Line URI for the user that identifies the phone number in the CSTA gateway.

3. Configure a route on the Office Communications Server pool for the Server URI.

4. Normalize phone numbers in Active Directory so that these are dialable from Communicator.

5. Start Communicator.

Step 1: Installing the SIP/CSTA Gateway ...