What Functionalities Are Available?
The following functionalities are available in Office Communicator 2007 R2 when a user is enabled for RCC. Note that each of these features is available in the Office Communicator user interface (UI) only when the PBX advertises these capabilities as part of the GetCSTA-CapabilitiesResponse message.
Make call. The RCC-enabled user can initiate a phone call by clicking a call menu provided in Office Communicator 2007 R2 or Microsoft Office Outlook 2007.
Receive call. The RCC-enabled user can accept an incoming call that is presented to her in the form of a pop-up window by clicking on the pop-up window. The existing PBX phone will go off-hook, and the speaker phone will be activated.
Caller identification. If the ...
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