Quotation marks
The term quotation marks, used without modifiers, refers to double curly quotation marks (“ ”). In printed content, use quotation marks except in user input and code samples, which call for straight quotation marks (” “). If your project style sheet requires straight quotation marks with sans serif fonts, such as in headings, follow the project style sheet.
In online content, use straight quotation marks.
Refer to quotation marks as quotation marks, not as quote marks or quotes. Use the terms opening quotation marks or closing quotation marks, not open quotation marks, close quotation marks, beginning quotation marks, or ending quotation marks.
Placement of quotation marks
Place closing quotation marks outside commas and periods. For ...
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