Configuring E911

Enhanced 911 (E911) is a feature first introduced in Lync Server 2010 and provides the caller’s telephone number and street address to a dispatcher automatically. This is an advantage over a very basic 911 service that requires the caller to provide an address where assistance is required.

Lync Server 2013 maintains a Location Information Service (LIS) database for an organization that associates specific gateways, subnets, and wireless SSIDs with physical location addresses. Lync Server 2013 supports E911 with support from a certified emergency services provider or through an ELIN certified media gateway. Emergency calls are routed through these options to the emergency services provider.

Get Microsoft® Lync® Server 2013 Unleashed Second Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.