Lync Server Logging Tool
When all else fails and the problem cannot be diagnosed, perform a diagnostic trace of the server traffic. Logging in Lync Server 2013 has changed quite a bit from prior versions in which a GUI logging tool was available to collect traces. Logging in Lync Server 2013 now uses the Centralized Logging Service, which is collecting logs by default, and is intended to give a single management point for retrieving necessary traces. In older versions of Lync, an administrator had to enable logging individually on every single server in a pool, even multiple pools if the issue involved a few hops. This was a very tedious process and made it very difficult to locate a particular message flow.
The CLS is constantly logging by default, ...
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