Summary
With Persistent Chat now being included in the Lync topology for the first time, this technology will likely get much more exposure with Lync 2013 than ever before. No doubt many organizations will find that having the combination of ongoing, persistent communication alongside IM and presence will provide valuable benefits to the various teams of users that share knowledge on specific topics. With the added architectural changes that Microsoft has introduced with this version, Lync administrators will also find Persistent Chat to be relatively easy to deploy and manage, and Lync users will appreciate the capability to use a single client to access all features of Lync 2013, including Persistent Chat.
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