Web, Audio, and Video Conferencing

Conferencing is not new to most organizations; however, a unified conferencing experience is new. Many organizations have web, audio, and video conferencing through three separate third-party providers. For web and audio conferencing, organizations are typically charged a monthly fee per user in addition to a per-minute fee for using these services. For video conferencing, some organizations have large deployments of video conferencing equipment on their network, whereas others might be using a third-party hosted solution.

The services available in each of these areas can vary greatly. Some audio conferencing solutions are simply PSTN dial-in bridges, in which all users in a conference will dial a PSTN phone ...

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