Archiving IM Conversations

IM conversations can be archived in two ways. One way is for an administrator to implement an archiving policy on an archiving server.

To review the coverage on implementing an archiving policy, review this information in Chapter 8, “Microsoft Lync Server 2010 Archiving.”

The other way to archive messages is to choose the option to save a conversation when closing the IM window. When it’s closed, there will be a pop-up request offering to save the conversation. Clicking Save saves conversations that can later be viewed through the Conversation History. This is a useful way to access old conversations, and this folder’s contents are indexed for easy searches.

Note

Unlike most IM systems, if you try to send an IM to ...

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