Outlook Voice Access Features

With Outlook Voice Access, a user can access the Exchange mailbox using the telephone to perform the following functions:

• Listen to and forward voicemail messages

• Listen to, forward, and reply to email messages

• Listen to calendar information

• Access or dial contacts

• Accept or cancel meeting requests

• Notify attendees that the user will be late

• Set a voicemail Out-of-Office message

• Set user security preferences and personal options

This, in effect, gives the user working access to the Exchange mailbox while out in the field with only a telephone.

The system not only recognizes dual tone multiple frequency (DTMF) key presses from the phone, but also understands voice commands. The system guides the user ...

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