Microsoft® Lync Server 2010 Unleashed

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Team Call

An Enterprise Voice user has the ability to define a team-call group in her Lync client, which is a list of contacts who can answer calls on behalf of the user. When an incoming phone call is received for the individual, any users in the team call group can also receive the incoming call notification, but with an indication of who the caller originally attempted to contact.

Tip

Enterprise Voice users can configure their team-call groups in call forwarding settings the same way as managing call forwarding. This allows Enterprise Voice users to enable or disable the team-call feature as necessary.

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