Call Forwarding

Call forwarding settings are available to Enterprise Voice users, which gives some flexibility not found in traditional PBX systems. Enterprise Voice users can control exactly what actions occur when an incoming phone call is received, such as ringing for a specified amount of time before being forwarded to an alternate number or to voice mail.

When an incoming call is received, users can have it ring their work number, mobile number, home number, or simultaneously ring a combination of any of them. Furthermore, if the user doesn’t answer any of these options, the call can be forwarded after a user-specified timeout either to voice mail such as Microsoft Exchange Unified Messaging or until it rings an additional number.

Endpoints ...

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