Chapter 9. Reporting

One of the new features in FIM 2010 R2 is built-in Reporting support. During the installation, we discussed the need for System Center Service Manager 2010 in order for Reporting to work.

Once you have managed to install and configure the SCSM environment, using the built-in Reporting feature is quite easy.

In this chapter, we will discuss the following:

  • Verifying the SCSM setup
  • Default reports
  • The SCSM ETL process
  • Looking at reports
  • Modifying the reports

Verifying the SCSM setup

I usually start by looking at the SCSM Management Console and verify that the FIM settings are there. In Chapter 3, Installation, I showed you how to install the SCSM infrastructure. If you have an existing SCSM 2010 deployment that you are using, don't forget ...

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