Microsoft Exchange Server 2013: Mailbox and High Availability

Recalling messages

Exchange clients have offered users the ability to recall a sent message for many years. Unfortunately, this feature seldom works. It used to, just like it used to be a very useful feature, but the speed of modern servers and the capacity of modern networks have conspired to render the Recall Message feature unproductive in all but the most favorable situations. It’s not really a problem for Exchange, but it can be a problem in terms of setting user expectations by explaining why message recall might not be possible after a user has looked for help in retrieving a potentially embarrassing message that he has just sent.

Figure 5-26. Recalling ...