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Microsoft® Exchange Server 2010: Best Practices by Joel Stidley, Siegfried Jagott

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Chapter 17. Operating and Troubleshooting Exchange Server 2010

Monitoring and reacting to conditions in the production environment are essential activities for following best practices. This chapter discusses common best practices for this operational phase.

Microsoft Operations Framework

Chapter 2, described the three Microsoft Operations Framework (MOF) phases: Plan, Deliver, and Operate. The focus in that chapter was primarily on the Plan and Deliver phases; this chapter continues with the Operate phase. The Operate phase includes operations, service monitoring and control, customer service, ...

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