You are previewing Microsoft® Exchange Server 2013 Unleashed.
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Microsoft® Exchange Server 2013 Unleashed

Book Description

Microsoft Exchange Server 2013 doesn’t just add dozens of new features: It integrates multiple technologies into a common, unified communications system that can add value in many new ways. Now, five leading Exchange Server consultants help you deploy Exchange Server 2013 quickly and smoothly--and then efficiently manage, troubleshoot, and support it for years to come. More than a comprehensive, authoritative reference, Microsoft Exchange Server 2013 Unleashed presents hundreds of helpful tips and tricks based on the authors’ unsurpassed early adopter experience with Exchange Server 2013 in real production environments.

Carefully and thoroughly, the authors explain what’s new and different in Microsoft Exchange 2013 and guide you through architecting, planning, implementing, and transitioning to your new Exchange Server environment. They offer best practices for establishing solid Active Directory, DNS, fabric, virtualization, and PKI security environments to support Exchange; implementing high availability and site resilience; and much more.

You’ll find expert discussions of security and compliance and uniquely practical and detailed coverage of day-to-day administration, management, maintenance, and optimization. The authors next turn to advanced platform integration, helping you leverage the full benefits of linking Exchange Server, SharePoint, and Unified Messaging. They conclude with a full section on Exchange Server’s dramatically improved support for endpoint clients, including Apple, Android, and Microsoft smartphones and tablets.

Detailed information on how to...

  • Use proven best practices to install Exchange Server 2013 from scratch or to upgrade from Exchange Server 2007/2010

  • Integrate Active Directory, DNS, fabric, and virtualization with Exchange Server 2013

  • Implement certificate-based Public Key Infrastructure (PKI)

  • Plan, deploy, migrate to, and support public folders

  • Protect your users and organization with both policy-based and content-enforced security

  • Design and implement message archiving, retention, and eDiscovery

  • Administer, optimize, and document your Exchange Server 2013 environment

  • Architect all aspects of an integrated, enterprise-level Exchange Server 2013 environment

  • Integrate Exchange Server with SharePoint Site Mailboxes, Enterprise Search, and more

  • Leverage the robust Outlook client for Windows, Mac, Web, tablet, and mobile phones

Table of Contents

  1. Title Page
  2. Copyright Page
  3. Contents at a Glance
  4. Table of Contents
  5. About the Authors
  6. Dedication
  7. Acknowledgments
  8. We Want to Hear from You!
  9. Reader Services
  10. Introduction
  11. Part I: Microsoft Exchange Server 2013 Overview
    1. Chapter 1. Exchange Server 2013 Technology Primer
      1. What Is Exchange Server 2013?
      2. What’s New in Exchange Server 2013?
      3. Exploring the New Exchange Administration Center (EAC)
      4. Architectural Changes in Exchange Server 2013
      5. Improvements in Exchange Server 2013 Relative to Security
      6. Improvements in Exchange Server 2013 Relative to eDiscovery and Retention
      7. Changes to Public Folders in Exchange Server 2013
      8. Introduction of Site Mailboxes in Exchange Server 2013
      9. Exchange Server 2013 as the Focal Point for Remote and Mobile Communications
      10. Integration with Lync 2013
      11. Improving Unified Messaging in Exchange Server 2013
      12. Making Exchange Server 2013 Extremely Reliable and Recoverable
      13. Improving Configuration, Administration, and Management Through the Exchange Management Shell
      14. Improving Performance Through Batch Moves and Processing
      15. Understanding Mail Flow in Exchange Server 2013
      16. Understanding the Importance of Active Directory for an Exchange Server 2013 Environment
      17. Installing and Transitioning to Exchange Server 2013
      18. Managing and Administering Exchange Server 2013
      19. Summary
      20. Best Practices
    2. Chapter 2. Understanding Core Exchange Server 2013 Design Plans
      1. Planning for Exchange Server 2013
      2. Understanding AD Design Concepts for Exchange Server 2013
      3. Determining Exchange Server 2013 Placement
      4. Configuring Exchange Server 2013 for Maximum Performance and Reliability
      5. Securing and Maintaining an Exchange Server 2013 Implementation
      6. Summary
      7. Best Practices
    3. Chapter 3. Architecting an Enterprise-Level Exchange Server 2013 Environment
      1. Designing Active Directory for Exchange Server 2013
      2. Determining Hardware and Software Components
      3. Designing Exchange Server Roles in an Exchange Server Environment
      4. Designing Exchange Server Infrastructure
      5. Integrating Client Access into Exchange Server 2013 Design
      6. Summary
      7. Best Practices
    4. Chapter 4. Understanding Network Services and Active Directory Domain Controller Placement for Exchange Server 2013
      1. Domain Name System and Its Role in Exchange Server 2013
      2. Outlining the Types of DNS Servers
      3. Examining DNS Components
      4. Using DNS to Route SMTP Mail in Exchange Server 2013
      5. Understanding DNS Requirements for Exchange Server 2013
      6. Configuring DNS to Support Exchange Servers
      7. Troubleshooting DNS Problems
      8. Global Catalog and Domain Controller Placement
      9. Examining the Role of Domain Controllers in AD
      10. Defining the Global Catalog
      11. Exploring Microsoft Exchange Active Directory Topology Service
      12. Understanding AD Functionality Modes and Their Relationship to Exchange Groups
      13. Summary
      14. Best Practices
    5. Chapter 5. Integrating Certificate-Based Public Key Infrastructure (PKI) in Exchange Server 2013
      1. Understanding Public Key Infrastructure
      2. Server Certificates in Exchange Server 2013
      3. Installing a Windows Certification Authority Server
      4. Securing an Exchange Server 2013 Server
      5. Securing an IIS Web Server
      6. Implementing Secured Email Communications with Exchange Server 2013
      7. Using Outlook to Send and Receive Digitally Signed and Encrypted Emails
      8. Summary
      9. Best Practices
  12. Part II: Implementing and Transitioning to Exchange Server 2013
    1. Chapter 6. Installing and Configuring the Basics of Exchange Server 2013 for a Brand-New Environment
      1. Understanding the Exchange Server 2013 Server Roles
      2. Understanding the Prerequisites for Exchange Server 2013
      3. Understanding High Availability and Site Resilience in Exchange Server 2013
      4. Exchange Server 2013 Hardware Requirements
      5. Understanding the Active Directory Requirements for Exchange Server 2013
      6. Understanding Role Based Access Control
      7. Planning Your Exchange Server 2013 Installation
      8. Deploying Active Directory from Scratch
      9. Preparing Your Environment for Exchange Server 2013
      10. Installing Exchange Server 2013
      11. Finalizing the Deployment
      12. Summary
      13. Best Practices
    2. Chapter 7. Transitioning from Exchange Server 2007/2010 to Exchange Server 2013
      1. High-Level Guide for Transition from Exchange Server 2007/2010 to Exchange Server 2013
      2. Understanding How to Transition to Exchange Server 2013
      3. Deploying a Prototype Lab for the Exchange Server 2013 Transition Process
      4. Migrating to a Brand-New Exchange Server 2013 Environment
      5. Planning Your Transition
      6. Summary
      7. Best Practices
    3. Chapter 8. Implementing and Supporting a Highly Available Exchange Server 2013 Environment
      1. Understanding Windows Failover Clustering
      2. Understanding Database Availability Groups
      3. Deploying a Database Availability Group
      4. Comparing and Contrasting DAG Versus CCR/SCR/SCC
      5. Load Balancing in Exchange Server 2013
      6. Software Load Balancing in Windows
      7. Summary
      8. Best Practices
    4. Chapter 9. Public Folders
      1. Understanding Public Folders
      2. Planning a Public Folder Environment
      3. Implementing a Public Folder Environment
      4. Managing Public Folders
      5. Migrating Public Folders
      6. Summary
      7. Best Practices
  13. Part III: Securing and Compliance in an Exchange Server 2013 Environment
    1. Chapter 10. Understanding Exchange Policy Enforcement Security
      1. What Is Enterprise Policy Management in Exchange Server 2013?
      2. Understanding Relevant Governmental Regulations for Policy Enforcement
      3. Using Transport Agents in Exchange Server 2013
      4. Understanding the Hub Transport Agents in Exchange Server 2013
      5. Understanding Transport Agent Policies on the Edge
      6. Creating Messaging Records Retention Policies
      7. Utilizing Rights Management Services for Policy Enforcement
      8. Exchange Server 2013 Client-Level Security Enhancements
      9. Protecting Against Spam
      10. Securing Outlook Web App
      11. Summary
      12. Best Practices
    2. Chapter 11. Exchange Edge Including Antispam/Anti-Malware Protection for Exchange
      1. Installing and Configuring the Edge Transport Server Components
      2. Utilizing the Basic Sender and Recipient Connection Filters
      3. Utilizing Sender ID on an Edge Transport Server
      4. Using Content Filtering to Isolate Inappropriate Content
      5. Fine-Tuning Content Filtering
      6. Using Content Filtering to Allow and Reject Domain-Level Content
      7. Filtering Content in a Message Attachment
      8. Using Sender/IP Reputation to Filter Content
      9. Using Address Rewriting to Standardize on Domain Address Naming for an Organization
      10. Using EdgeSync to Synchronize Active Directory Information to the Edge Transport Server
      11. Implementing Safelist Aggregation for Microsoft Outlook
      12. Managing and Maintaining an Edge Transport Server
      13. Exchange Server-Level Security Features
      14. Forefront Online Protection for Exchange
      15. Summary
      16. Best Practices
    3. Chapter 12. Designing and Implementing Message Archiving, Retention, and eDiscovery
      1. Why Is Email Archiving and Retention So Important These Days?
      2. What Is Archiving, Retention, and eDiscovery?
      3. Archiving in Exchange Using Archive Mailboxes
      4. Creating and Using an Exchange Archive Mailbox
      5. Retention in Exchange Server 2013 Using Retention Policies
      6. Handling Legal Hold in Exchange
      7. eDiscovery and Searching for Content
      8. Summary
      9. Best Practices
  14. Part IV: Exchange Administration, Management, Maintenance, and Optimization
    1. Chapter 13. Administering an Exchange Server 2013 Environment
      1. Exchange Administration Center
      2. Exchange Management Shell
      3. Performing Common Tasks
      4. Introduction to Role Based Access Control
      5. Understanding Journaling
      6. Understanding Archiving
      7. Server Administration
      8. Summary
      9. Best Practices
    2. Chapter 14. Exchange Server 2013 Management and Maintenance Practices
      1. Proper Care and Feeding of Exchange Server 2013
      2. Maintenance Tools for Exchange Server 2013
      3. The Exchange Administration Center
      4. The Exchange Toolbox
      5. Auditing the Environment
      6. Best Practices for Performing Database Maintenance
      7. Prioritizing and Scheduling Maintenance Best Practices
      8. Postmaintenance Procedures
      9. Reducing Management and Maintenance Efforts
      10. Summary
      11. Best Practices
    3. Chapter 15. Optimizing an Exchange Server 2013 Environment
      1. Examining Exchange Server 2013 Performance Improvements
      2. Analyzing Capacity and Performance
      3. Optimizing Exchange Server 2013 Servers
      4. Monitoring Exchange Server 2013
      5. Analyzing and Monitoring Core Elements
      6. Properly Sizing Exchange Server 2013
      7. Monitoring Exchange Server with System Center Operations Manager
      8. Summary
      9. Best Practices
    4. Chapter 16. Backing Up the Exchange Server 2013 Environment
      1. Understanding the Importance of Backups
      2. Establishing Service Level Agreements
      3. Supporting Backups with Documentation
      4. Logging Daily Backup Results and Evaluation
      5. Roles and Responsibilities
      6. Developing a Backup Strategy
      7. What to Back Up on Exchange Servers
      8. The Need for Backups with Database Availability Groups
      9. Backing Up Windows Server and Exchange Server 2013
      10. Backing Up Specific Windows Services
      11. Recovering Exchange Server Application and Exchange Server Data
      12. Protecting Exchange Servers with System Center 2012 Data Protection Manager
      13. Summary
      14. Best Practices
    5. Chapter 17. Using Microsoft System Center Operations Manager to Monitor Exchange Server 2013
      1. Exchange Server 2013 Monitoring
      2. Understanding How OpsMgr Works
      3. OpsMgr Architecture Components
      4. Securing OpsMgr
      5. Fault Tolerance and Disaster Recovery
      6. Understanding OpsMgr Components
      7. Putting It All Together in a Design
      8. Installing OpsMgr 2012
      9. Configuring OpsMgr
      10. Administering OpsMgr
      11. Exploring the Exchange Server 2013 Management Pack
      12. Summary
      13. Best Practices
    6. Chapter 18. Documenting an Exchange Server 2013 Environment
      1. Benefits of Documentation
      2. Exchange Server 2013 Project Documentation
      3. Exchange Server 2013 Environment Documentation
      4. Exchange Server 2013 Administration and Maintenance Documents
      5. Disaster Recovery Documentation
      6. Performance Documentation
      7. Security Documentation
      8. Training Documentation
      9. Summary
      10. Best Practices
  15. Part V: Platform Integration in an Exchange Server 2013 Environment
    1. Chapter 19. Designing and Configuring Unified Messaging in Exchange Server 2013
      1. Unified Messaging Features
      2. Unified Messaging Architecture
      3. Unified Messaging Installation
      4. Monitoring and Troubleshooting Unified Messaging
      5. Unified Messaging Shell Commands
      6. SIP Protocol
      7. Summary
      8. Best Practices
    2. Chapter 20. Integrating Exchange with SharePoint Site Mailboxes, Enterprise Search, and More
      1. Understanding the History of SharePoint Technologies
      2. Identifying the Need for SharePoint 2013
      3. Exploring Basic SharePoint Features
      4. Exploring End-User Features in SharePoint
      5. Enabling Site Mailbox Functionality in SharePoint 2013
      6. Customizing and Developing SharePoint Sites
      7. Summary
      8. Best Practices
  16. Part VI: Client Access to Exchange
    1. Chapter 21. Getting the Most Out of the Microsoft Outlook Client
      1. Outlook over the Years
      2. Highlighted Features in Outlook 2013
      3. Security Enhancements in Outlook 2013
      4. Implementing Outlook Anywhere
      5. Deploying Outlook 2013
      6. Using Outlook 2013
      7. Leveraging Social Media in Outlook
      8. Using Cached Exchange Mode for Offline Functionality
      9. Summary
      10. Best Practices
    2. Chapter 22. Leveraging the Capabilities of the Outlook Web App (OWA) Client
      1. Understanding Outlook Web App (OWA)
      2. Using Outlook Web App 2013
      3. Using the Calendar in OWA
      4. Using Tasks in OWA
      5. Using Contacts in OWA
      6. The Options Page
      7. Signing Out of OWA 2013
      8. Summary
      9. Best Practices
    3. Chapter 23. Mobility and Mobile Device Support in Exchange Server 2013
      1. Understanding Mobility Enhancements in Exchange Server 2013
      2. Enabling ActiveSync in Exchange Server 2013
      3. Securing Access to ActiveSync with Secure Sockets Layer (SSL) Encryption
      4. Enabling Offline Outlook Web App (OWA) in Exchange Server 2013
      5. Summary
      6. Best Practices
  17. Index
  18. Ad Pages