What to Do Before Performing Any Server-Recovery Process
If a full server recovery will be conducted, or if a number of different procedures will be taken to install service packs, patches, updates, or other server-recovery attempts as an attempt to recover the server, a full backup should be performed on the server.
It might seem silly backing up a server that isn't working properly, but during the problem-solving and debugging process, it is quite common for a server to end up being in even worse shape after a few updates and fixes have been applied. The initial problem might have been that a single mailbox couldn't be accessed, and after some problem-solving efforts, the entire server might be inaccessible. Having a full backup of the server ...
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