The Implementation

When the test phase is officially completed and any lingering problems have been resolved with the upgrade process, there will typically be 10–20% of the total user community upgraded. The project team will have all the tools it needs to complete the remainder of the upgrade without serious issues. Small problems with individual workstations or laptops will probably still occur but the helpdesk is probably familiar with how to handle these issues at this point.

A key event at this point is the migration of large amounts of Exchange data. The public and private information stores should be analyzed with eseutil and isinteg, and complete backup copies should be made in case of serious problems. The project team should make sure ...

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