Chapter 1. Microsoft Exchange Server 2003 Overview

A recent study by The Radicati Group, Inc., a market research and consulting firm, reported that a growing number of organizations are discovering that they can boost employee morale, reduce paper costs, and improve internal communications by deploying e-mail to all of their employees, including those employees who traditionally did not have access to e-mail (such as factory floor workers and retail, airline, and transportation employees).[1] The report also estimates that roughly 45% of business employees worldwide do not have access to corporate e-mail, comprising a potential market worth nearly $7 billion. Of the 55% of business employees who do have access to e-mail, the overwhelming majority ...

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