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Microsoft® Exchange 2000 Server Operations Guide by Microsoft Corporation

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Availability Monitoring

To meet your availability SLAs, you need to ensure that, as much as possible, you protect against downtime. Because it is impossible to guarantee that there will be no unexpected downtime in your organization, you need to ensure that you are notified quickly in the event of unexpected downtime.

Whenever you are monitoring and measuring Exchange 2000 Server availability, it is important to consider domain controllers as well as servers running Exchange. You may do all you can to ensure high reliability of servers running Exchange, but they will not have high availability if there are no domain controllers available for Exchange or the clients to use. Therefore you should also monitor domain controller/global catalog server ...

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