What is Microsoft Dynamics Sure Step?
In the previous section, we discussed the criticality of having a solid approach for selecting and deploying ERP/CRM solutions. This is exactly where Sure Step fits in—as a method and process for customers and service providers alike. We will introduce Sure Step in this section, and in the rest of the book will talk about how it is designed to deliver on these promises to an organization.
Microsoft Dynamics Sure Step is a full customer lifecycle methodology for all Microsoft Dynamics® solutions. It provides service providers with comprehensive sales through delivery guidance, project management discipline alignment, and field-driven best practices, while facilitating the due diligence process and a high-quality ...
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