Who this book is for
This book is the basic guide for both new and seasoned Microsoft Dynamics CRM end users. It takes a gradual approach to presenting the platform, starting with the basic structure, looking at customization options, and ending with basic administration concepts.
A new user will be slowly guided through the basic concepts of the platform, the structure, and the customization options, so that he/she can become a power user.
An advanced user will find coverage of certain platform aspects that he/she has not yet worked with, or will find specific gems about the differences between versions of the platform, and new features introduced with the latest version.
A power user will find details and concepts that will help him/her become ...
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