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Microsoft Dynamics CRM 4 Integration Unleashed by Rajya Vardhan Bhaiya, Marc J. Wolenik

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Chapter 3. Extending Microsoft Dynamics CRM 4.0

Extending Microsoft Dynamics CRM means many things. To some, it is simply using built-in features of Microsoft Dynamics CRM, such as onChange events (JavaScript events available on CRM forms) to format data a certain way after it has been input. To others, it is building complex systems that interact with the CRM platform for internal applications (such as backend human resources or enterprise resource planning [ERP]/accounting systems) via the creation of plug-ins and/or usage of middleware applications for managing ...

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