Acknowledgments

 

I’d like to personally thank the CRM project team at Microsoft (Menno, Mark, Stefan, and John, to name a few). They provided valuable help and resources, and continually impress me with their professionalism and dedication. Additionally, I’d be remiss without acknowledging both Nicole and Adam, as without their support, the long nights and early mornings would not have been possible.

 
 --Marc
 

I want to especially thank Marc for all the patience he had and for his help while working on the book, as well as to the entire Webfortis development team for all their effort on our projects. Finally, I want to dedicate this book to my life partner, Paula, who first introduced me to writing, something that, without her influence, I would ...

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