Features and Conventions of This Book
This book has been designed to lead you step by step through all the tasks you are most likely to want to perform in Microsoft Dynamics CRM 4.0. If you start at the beginning and work your way through all the exercises, you will gain enough proficiency to be able to create and work with all of the common modules and functionality of Microsoft Dynamics CRM 4.0. However, each topic is self contained. If you have worked with a previous version of Microsoft Dynamics CRM, or if you completed all the exercises and later need help remembering how to perform a procedure, the following features of this book will help you locate specific information:
Detailed table of contents. Scan a listing of the book’s topics and ...
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