Acknowledgments

We want to thank all of the people that assisted us in writing this book. If we accidentally miss anyone, we apologize in advance. We want to thank these members of the Microsoft Dynamics CRM product team, Sonoma Partners colleagues, and friends who helped us at one point or another during the book project:

  • Andrew Bybee

  • Andrew Becraft

  • Kim Boeh

  • Mark Corley

  • Gerry Doyle

  • Rich Dickinson

  • Kate Egan

  • Neil Erickson

  • Barry Givens

  • Kate Harper

  • Gretchen House

  • Ned Kandzor

  • Bill Patterson

  • Manisha Powar

  • Phillip Richardson

  • Ben Ryan

  • Jim Schumacher

  • Derik Stenerson

  • Jay Michelle White

  • Brad Wilson

Of course, we also want to thank the folks at Microsoft Press who helped champion and support us throughout the book-writing and publishing process, including Juliana Aldous, Sandra ...

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