Chapter 14. Detecting Duplicate Records

Chapter at a Glance

Detecting Duplicate Records

In this chapter, you will learn to

Create duplicate detection rules.

Use the Duplicate Detection Wizard.

View the results of a duplicate detection job.

Resolve duplicate records.

Create advanced duplicate detection rules.

Data quality is a key factor in the success of your Microsoft Dynamics CRM application. A pristine database leads to accurate reporting and higher user adoption. A large threat to data consistency is duplicate records. Although it is easy to enter a duplicate record in CRM applications, Microsoft Dynamics CRM provides you with a great tool that lets you detect duplicates ...

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