O'Reilly logo

Microsoft Dynamics® CRM 4.0 Step by Step by Jim Steger Mike Snyder Kara O’Brien, and Brendan Landers

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 14. Detecting Duplicate Records

Chapter at a Glance

Detecting Duplicate Records

In this chapter, you will learn to

Create duplicate detection rules.

Use the Duplicate Detection Wizard.

View the results of a duplicate detection job.

Resolve duplicate records.

Create advanced duplicate detection rules.

Data quality is a key factor in the success of your Microsoft Dynamics CRM application. A pristine database leads to accurate reporting and higher user adoption. A large threat to data consistency is duplicate records. Although it is easy to enter a duplicate record in CRM applications, Microsoft Dynamics CRM provides you with a great tool that lets you detect duplicates ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required