Part VI. Customizing Dynamics CRM with Custom Code

IN THIS PART

  • Chapter 19 Understanding the Other Customization Options

  • Chapter 20 Understanding the Development Options

  • Chapter 21 Working with Client-Side Customizations

  • Chapter 22 Working with Server-Side Customizations

Though this book is not aimed at developers, every administrator should have a thorough understanding of the terminology, concepts, and methods that can be used to customize Microsoft Dynamics CRM 2011.

Indeed, there are many customization methods described in this next part of the book that a non-developer can begin implementing. We've included a lot of practical examples to get you started. Who knows? By the end of this part of the book, you may decide you want to dive deeper into the development arena for Dynamics CRM!

With that in mind, we start this part of the book off by providing an overview of the options available to you and to developers.

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