Part III. Administering Dynamics CRM

IN THIS PART

One of our primary goals in writing this book is to equip you to be a successful administrator of Microsoft Dynamics CRM 2011. This part of the book goes right to the heart of this goal with sweeping and in-depth coverage of everything you need to know after your system has been successfully installed and as you begin to prepare for your users.

In Chapters 5 and 6 we walk you through the steps you should take immediately after installing Dynamics CRM or setting up your online, Microsoft-hosted organization. From registering the software and taking steps to ensure your system is secure, to implementing your organization's IT policies and business structure, these chapters cover everything you need to know to get your shiny new system ready for users.

Chapter 7 provides in-depth instructions on creating and importing organizations, enabling claims-based authentication, and setting up internet-facing deployments.

Chapter 8 covers an administrator's guide to maintaining high-quality data using the tools at your disposal in Dynamics CRM, and Chapter 9 rounds out the administrative content by equipping you with the tools to keep Dynamics CRM humming along like a well-oiled machine.

Get Microsoft® Dynamics CRM 2011 Administration Bible now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.