Acknowledgments

As with any project of this type, many people have provided assistance in all shapes and forms to make this book a reality. The partnerships and relationships with the folks at Microsoft and other partners continue to inspire and encourage continual improvement on a daily basis.

I want to acknowledge the team at Webfortis for their interest, participation, and overall acceptance that committing to the community of Dynamics CRM users and administrators is the strongest way to differentiate. No project of this type could be completed entirely alone and the team at Webfortis was indispensable throughout all aspects of this writing. As such, when you see text that refers to “we” or “us,” know that this book benefited significantly ...

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