Summary

This chapter covered three products that Microsoft has either made available for immediate use (Yammer) or intends to offer in the near future (MarketingPilot and Netbreeze).

Note

All the products mentioned in this chapter require an additional purchase; they are not included in the base product of Dynamics CRM.

Because Yammer is currently available, we have been using it extensively in both our development and production environments. It is a powerful tool, and we’ve barely begun to exploit its full potential, including such functionality as the following:

Image Portal integration so that external users or customers can monitor the record ...

Get Microsoft Dynamics CRM 2013 Unleashed now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.