Microsoft Dynamics CRM 2013 Unleashed

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Microsoft Dynamics CRM 2013 with Social Insights

As shown earlier in this chapter, using Microsoft Dynamics CRM 2013 with Social Insights is fairly straightforward.

Installing Social Insights is fast and easy for your CRM administrator. By following simple instructions, it can be enabled and ready for use within CRM and in the following entities:

Accounts

Leads

Contacts

Opportunities

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