Summary

This chapter illustrated how to use and work with processes in Microsoft Dynamics CRM 2013. With the addition of Actions and BPFs, business users now have a huge amount of flexibility and a number of options allowing them to implement their specific business logic. In this chapter, you also learned that dialogs are synchronous and an interactive processes, whereas workflows can run both asynchronously and synchronously, and Actions could be considered a form of real-time workflows.

When considering Actions, they solve some tricky problems developers had to deal with in the past by allowing the creation of custom fields (Flags) that fire a plug-in from a command bar button. Previously, the only way to fire plug-in code was by creating ...

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