Menu and Ribbon Customizations
Ribbons in CRM 2011 have been replaced by a command bar in CRM 2013.
Note
The Ribbon is still present in nonrefreshed entity forms like Connection and so on and in list view in Microsoft Outlook.
The command bar has the same RibbonDiffXML structure, but it is rendered differently in the user interface.
You can customize the navigation bar and controls in three ways:
SiteMap
ISV.Config
Ribbons
Each way requires ...
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